Front Desk: 413.637.2660

Admissions: 413.637.2660 x13

We're Here to Help

The Admissions Team of Mount Carmel Care Center is here to help the applicant and their loved ones through the admission process. Please call the Admissions Department at  413-637-2660 x13 or fill out the form on this page. Our Admissions Department looks forward to discussing any questions you and your family may have about our services.

Contact:

Paula DeGroff Admissions Director
Mount Carmel Care Center
320 Pittsfield Road
Lenox, MA 01240

Call: 413-637-2660 x13

Email: Pdegroff@mcccl.org

Mount Carmel Care Center Earns Unprecedented Fifth Consecutive Deficiency-Free Survey by the Massachusetts Department of Public Health

Aug 7, 2016

LENOX – Following the Massachusetts Department of Public Health’s recent annual inspection, Mount Carmel Care Center has earned a perfect, deficiency-free survey for 2016. It marks an unprecedented fifth consecutive deficiency-free survey for Mount Carmel.
 
The unannounced inspections by the Massachusetts DPH are comprehensive and include evaluations of quality of care, medication management, environmental safety, food service and more.
 
“Receiving one deficiency-free survey is honorable. To receive two or three consecutively is rare in the industry,” said Mount Carmel Administrator George Mercier. “However, to receive now a fifth straight perfect survey is a remarkable testament of a culture of quality that is unmatched. Our staff live and breath a mission that is solely dedicated to providing exceptional care with compassion, and the state has once again recognized this very special team at Mount Carmel Care Center.”
 
Mount Carmel Care Center has also received accolades from the federal Medicare ranking system. The federal rating system is based on inspections, staffing levels and quality measures. In addition, Mount Carmel has received four consecutive Excellence in Action awards by the National Research Corporation for high marks in customer service. The data is based upon My Innerview surveys of staff, patients, residents and their family members.

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Mount Carmel Care Center Phone Directory:

Please select from the numbers below to request information, schedule a tour, career information, contact a resident and more.

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Levels of Care

Providing skilled nursing, personal care, and respite care.